Welcome to My Honest Travel Agent LLC. My name is David Phelps. I started in the travel industry in 2003. I started this site in 2007 to put all phone photos I have taken of resorts in one place so I wasn’t attaching them to e-mails repeatedly. I have seen over 400 resorts in Mexico and the Caribbean. What is on this site is just a taste of what I have seen. I started my agency in 2017. I was able to go out on my own because over the years I had built a repeat and referral client base that was growing annually. I attribute my success to my approach to customer service. I will always tell you what I honestly think about a resort and destination. I do not sugar coat anything. I try to get to know each customer and find out what is the experience they are looking for out of each trip. Everyone wants a nice beach and a nice room and great food. The atmosphere at the resort can make or break your vacation and that is why you need an experienced travel agent to guide you. When it comes to atmosphere and location we are not all looking for the same thing.
When you are picking a travel agent to help you with your vacation it is important to know who they are, what they stand for, if they do it full time and what their experience is. I don’t always get the chance to talk in-depth to all my customers. I want you to know who I am so that we can work towards building a mutually beneficial relationship for years to come. This is my full time job and my only job. Many “travel agents” work part time. That means part of the time they are not available to you and able to help you out of a jam if you are on vacation. I only sell Mexico and the Caribbean because when I do so I can speak from my personal and professional experience. You hear that when you have a conversation with me. Sure I have been to Europe, Hawaii and Asia but not as a professional. I have the capability to sell those destinations but I don’t because I do not want to just send you somewhere to make a buck. I want to send you somewhere that I know is right for you based on what you are looking to get out of your vacation. Sure I could go visit those places as a professional but then I would lose out on a trip to get to know my current product better and that would be failing my current client base.
On each resort page you will find pictures that I have taken, a description of what you are seeing in those pictures, a brief fact sheet on the resort, my review of the resort and then the reasons why you would or would not book that specific resort based upon your personality, goals, preferences and taste.
Now that you know what I am trying to accomplish I invite you to explore the website. To my knowledge there is not another travel website that has been designed by a travel agent with the goals I have set. Every review was written by me. Every photo was taken by me. I have seen far more resorts than what is on this site. I just don’t have the time to put them all on here or feel that all resorts are worthy. I hope that you enjoy the information and choose to do business with me now and in the future.
Many people want to see as many photos as they can of a hotel or resort before they commit to booking their vacation. A hotels' website is a good place to go to for photos, however in my experience those pictures are not always a true representation of what you are booking.
I have seen 3 star resorts that have photos to make them look like a 5 star. You can do a lot with camera angles. The first resort I ever went to in Jamaica was a total dump. There was a pier going out from the beach. On one side was the beach and on the other was floating trash. Their beach volleyball court was half way in the water. Weird enough I have seen resorts whose property is much better in person than on their site. How and why that happens I have no clue.
On this site you will only see hotel photos that I have personally taken.I am a travel agent, not a professional photographer. I have anywhere from 30 minutes to 2 hours to tour each resort depending on the size of the place and if I am having lunch or not. When I am doing site inspections I will do anywhere from 3 to 7 resorts in a single day. I do not have time to wait for the best lighting so if I was at a resort on a rainy day please excuse the dark clouds over head. Trust me they do get sun shine. You will see my reflection in just about every bathroom mirror. With the amount of resorts I have seen I can’t keep going back to update the photos. I invite you to look at the resorts website and that is why I have included that on every page. I am constantly hungry to see new places and new destinations with in Mexico and the Caribbean. I do go back and see the resorts I sell the most of to stay up on my info but only every couple of years. Not every resort I have been to is going to be on this site. Sometimes I come back from a trip to see these resorts and just don’t have the time to put it up on the site. There are many I have seen that I will not sell. Some of them are on here and you can tell by my review that I am sort of telling you to spend more money to get better quality. Over the phone I will point that out to you. I hope you enjoy my site and I hope that you contact me to help you with your vacation plans.