I am making two pages for this resort because I have so many pictures. The write up on each page will be the same.
This is the first resort in the Caribbean built by the Excellence Group. The Excellence Group is a branch of a huge company from Spain. They got their start in Mexico and the Caribbean when they bought Excellence Punta Cana (formerly Secrets Excellence) and Excellence Riviera Cancun (formerly Secrets Excellence Riviera Cancun). Those resorts were on the decline under their old management in particular their resort in Punta Cana. Since then the Excellence Group has brought both resorts back to five stars and made improvements. So when I heard they were building another resort 10 minutes past the end of my old bike route, I was excited. I knew just by the way they stepped in and revived a declining brand that when it was time for them to build resorts they would do it well. I was not disappointed.
For those of you who have been to Excellence Riviera Cancun you will see a lot of similarities between these two resorts. When you walk into the lobby and go down stairs you have a lobby bar that is very similar to the lobby bar at their sister resort. Around that bar you will find a couple of restaurants and some shops. Making your way to the right you will find the theatre. The theatre is very big with comfortable seats and a bar the stretches the length of the seating. Going past the theatre you find the Spa/Pool view rooms.
This resort is all junior suites. They have Excellence Club Junior Suites and regular Junior Suites. All Excellence Club rooms are ocean view. The regular junior suites are spa/pool view which means you will have a view of the spa, the pool or both. All rooms are the same on the inside and the balcony. The difference is view, location and if they have a roof top terrace or not. When you book a swim up room what you are booking is a ground floor room. They do not have a pool that comes right up to your patio. One difference between this resort and their sister resort is that the swim up rooms at the Excellence Riviera Cancun has a second Jacuzzi on the patio. This resort has put beds on the balcony/patio of every room. The interior of the rooms are very well decorated. They have a beautiful bed, a very nice leather couch and a 42 inch plasma TV. Another difference with their sister resort is the Jacuzzi. The Jacuzzi here is located right in front of the window and is round in shape. I advise all those that can afford to upgrade to a Roof Top Terrace rooms does so. These rooms are located on the top floor. Your room has stairs that go up to the roof where you will find a great value for just a couple of hundred dollars more depending on your length of stay. The resort says the JHydro Spa Pool up there is for 4 people. It looks to me like you could fit 10 people in there. Either way it is huge. On the terrace you have another shower, 2 beds and a room service access door.
The Excellence Club is their signature higher concierge level of rooms. Guests booking rooms in these categories have special check in and checkout in the Excellence Club Lounge. The lounge also includes three computers with complimentary internet access. Other features of the lounge are a bar and light snacks. One added room category in the Excellence Club is the Honeymoon Suite. I have not seen it but I do know it is bigger and a bit different than the Junior Suite.
All dinners at this resort are a la carte and do not require a reservation. If the restaurant is full they will give you a pager like you would get if you were on a wait at a restaurant state side. The Asian Restaurant has a wide variety of seating and menu origins. You can sit at a table, the sushi bar or a tepanyaki station. Other themes to restaurants are Italian, French, Mexican, Mediterranean, Steak and Gourmet. That is enough a la carte restaurants that you could go to one each night for a week and not visit the same one twice.
Reasons why you would book this resort: You are looking for an adults only resort that is close to shopping and nightlife but not right in the middle of it. You are looking to stay at a new resort in a new destination. You are looking for a resort with unique room categories.
Reasons why you would not book this resort: You are planning a vacation where you are taking you kids. You are looking for a resort that is in the middle of shopping and night life areas. You are planning on going on tours while on this vacation.